In this article we will show the verification step of a NCR document.


TABLE OF CONTENTS


Verify the information in the NCR


Before accepting a NCR into the verification step please make sure all relevant information about the incident is documented and that the actions planed seems relevant. It is not possible to send the NCR back to the processing step after clicking the "Verify document" button.


To see which actions are created as part of this NCR, click the arrow beside the flag icon in the bottom left corner.


Then you have to check that the selected values of the different categorisations are correct. The correct categorisation is important for good statistical data. If the categorisations are wrong or incomplete you have two options:

  1. Reject the NCR by clicking the "Reject document" button and write a message explaining why the document was rejected and what needs to be fixed. This will send the document back to the processer and he / she will then have the opportunity to do the necessary changes and then send it back for verification.
  2. You can accept the document by clicking the "Verify document" button and do the necessary changes yourself.


If you choose option 2, change it yourself, you can change all the fields except larger text fields. To change a field, click the little change icon in the top right corner of each field. Now in edit mode, do the necessary changes and then click the save icon in the top right corner of your current field.


After a field has been edited the system displays a log of changes when clicking the flag icon.




Make sure all actions are closed


The NCR cannot be closed until all planed actions have been completed> and the action tasks have been closed. To check the status of the actions, click the arrow beside the flag icon in the bottom left corner. If any actions were made for this NCR there will be a list. Closed actions have the status "Actions Completed".


Verify the NCR


After reading all the information in the NCR entered in the previous steps, accepting the NCR by clicking the "Verify document" button and checking that all the actions have been closed, it is time to verify the NCR by evaluating if the actions taken has gotten the required results and what risk, if any, remains.


It is also possible to enter comments, if more information is relevant.


Once all information is checked and filled out, you can click the green "Approve" button in the top right corner.


If some actions are still open, you will get this message. Close the actions and click the "Approve" button again.